As the world continues to navigate the ongoing COVID-19 pandemic, Australia’s largest mortgage lenders have come together to share a message of support and reassurance to homeowners and those looking to enter the property market.
Our Commitment to Customers
At this unprecedented time, we want to reassure our customers that we are committed to supporting you through any financial difficulties you may face. We understand the uncertainty and stress that comes with the current situation, and we want to alleviate some of that burden by providing assistance where possible.
We are here to help, and we encourage you to reach out to us if you are experiencing financial hardship. We have a range of options available to support you, including payment deferrals, interest rate reductions, and fee waivers.
The Importance of Communication
Effective communication is crucial during these uncertain times, and we want to encourage all our customers to stay in touch with us. If you are experiencing financial hardship, please let us know as soon as possible so that we can work together to find a solution.
Our customer service teams are available to help you navigate any challenges you may face, and we are committed to providing transparent and timely updates as the situation evolves.
The Property Market
The property market has understandably been impacted by the pandemic, with some uncertainty around property values and the ability to buy and sell properties. However, we want to reassure our customers that the property market remains stable, and we are here to support you through the buying and selling process.
We encourage anyone looking to enter the property market to speak with one of our lending specialists, who can provide guidance and support throughout the process. Our lending criteria remains unchanged, and we are committed to helping Australians achieve their dream of homeownership.
Our Communities
As Australia’s largest mortgage lenders, we have an important role to play in supporting our communities during these challenging times. We are committed to working with our customers, industry partners, and the wider community to help keep Australia strong.
We are actively involved in community initiatives and are committed to supporting those who have been affected by the pandemic. We believe in the importance of coming together as a community to support one another, and we will continue to do our part to help Australia through this crisis.
Conclusion
As Australia’s largest mortgage lenders, we remain committed to supporting our customers and the wider community during these uncertain times. We understand the challenges that many Australians are facing, and we want to reassure you that we are here to help.
If you are experiencing financial hardship, please reach out to us. We have a range of options available to support you, and we are committed to working with you to find a solution. Together, we can get through this.